New tiers, Agentforce add-ons, and Slack AI updates mark shift toward embedded AI across CRM and collaboration stack.

In a rapidly evolving global market, navigating cross-border data privacy is more challenging than ever. Here’s how companies ...

Employees at many organizations are adding new apps every month, even when more tools can lead to dependency hell and ...

Salesforce’s CRMArena-Pro test reveals state-of-the-art models—including GPT-4o—fail to meet critical enterprise needs in CRM ...

Giving developers an AI assist can help them address challenges including maintaining institutional knowledge and identifying ...

All IT systems have a finite lifespan. Relying on a platform that has moved past its ‘best by’ date can be a business killer.

Leaderboard scores don’t guarantee real-world AI success. True value comes from performance in complex, practical and often ...

Running a high-performing IT function today requires more than just keeping the lights on. With limited resources, high ...

But for oh so many reasons, your typical IT shop no longer expends much effort coding. Instead, IT buys when it can while ...

AI isn’t replacing IT, but it is changing the skills, roles, and strategies teams need in order to stay relevant.

In today’s global tech landscape, local capability is becoming a strategic advantage for CIOs. In this CIO Leadership Live ...

A successful AI initiative is largely determined by the underlying quality of data. IT leaders are elevating their data lake, ...