ZDNet

Oracle users: We want better support

Oracle customers want better product support through improved call centres and more information about services. Ronan Miles, chairman of the UK Oracle User Group, told ZDNet Australia's UK sister site ...
InfoWorld

Users call Oracle’s new support portal a ‘fiasco’

A number of Oracle users are infuriated by reported access and performance issues with the vendor’s new My Oracle Support portal, which superseded the long-standing Metalink site on Nov. 6. Oracle has ...
ZDNet

Oracle users pleased with support progress

Oracle's efforts to please its UK users seem to be succeeding, with a survey finding customers more content with the vendor's product support than they were a year ago. Last year's UK Oracle User ...
Computing

Users give Oracle bad maintenance report

One in three Oracle users has difficulty maintaining their software and one in five is unhappy with Oracle's level of support, according to a survey by the UK Oracle User Group. One in three Oracle ...
Computerworld

Users: New Oracle support portal a ‘fiasco’

A number of Oracle users are infuriated by reported access and performance issues with the vendor’s new My Oracle Support portal, which superseded the long-standing Metalink site on Nov. 6. Oracle has ...