CRN rounded up the AI-enhanced features, customer experience updates and new integrations with the likes of Zoom and Microsoft Copilot that Cisco Systems revealed this week during WebexOne 2025.

Cisco is incorporating generative AI into its web conferencing platform Webex. The Webex Suite now includes several features focused on summarization capabilities. “Catch Me Up” will let users make up ...

Cisco (NASDAQ: CSCO) today announced enhancements to the Webex Customer Experience portfolio, including a new AI-powered tool ...

Empowering Webex users with seamless CRM integration and advanced analytics for improved productivity and insightsSALT LAKE CITY, UT, ROCHESTER, NY, MONTREAL, QC, LONDON, Oct. 01, 2025 (GLOBE NEWSWIRE ...

At this year’s Enterprise Connect, Cisco rolled out new AI agents for Webex designed to improve customer service experiences. Cisco is adding new features to its Webex collaboration tool as it expands ...