Whether managing a small help desk or a global contact center, understanding ACD is essential for optimizing customer and service excellence. Automatic Call Distribution (ACD) is the backbone of ...

"Distribution Coverage" - What Does It Mean? One of the issues that comes up a lot, and generates many questions, is the whole topic of "distribution sources." Especially, where do our funds' ...

Understanding how a qualified charitable distribution (QCD) works is important. Not only could the donation lead to several tax benefits, but the money donated may substantially impact the charity of ...

In this article we will present the 15 largest distribution companies in the world. Click to skip ahead and see the 5 largest distribution companies in the world. The distribution industry is one of ...