Cisco Unveils Advanced AI-Powered Webex Contact Center Solutions and Industry Integrations

Cisco (NASDAQ: CSCO) today announced enhancements to the Webex Customer Experience portfolio, including a new AI-powered tool ...
Nasdaq

Cisco Announces New Webex AI Agent and AI Solutions for the Contact Center to Transform Customer Experiences

FORT LAUDERDALE, Fla., Oct. 23, 2024 /PRNewswire/ -- Today at WebexOne, Cisco (NASDAQ: CSCO) unveiled new AI-powered innovations, including the Webex AI Agent, AI Agent Studio and Cisco AI Assistant ...
CMS Wire

Webex by Cisco Announces AI-Powered Solutions to Empower Contact Center Agent Potential and Reduce Burnout

Brings Thrive Global into the agent flow of work in Webex Contact Center, reducing agent attrition & enabling greater productivity with Thrive Reset New AI-powered innovations in Webex Contact Center ...
TechRadar

Cisco Webex can now tell if a contact center employee is burnt out

In a bid to revolutionize online collaboration, Cisco has unveiled a series of new AI-powered features across its Webex video conferencing portfolio. The most eye-catching feature, currently in beta ...
Zawya

Webex by Cisco announces AI-powered solutions to empower contact center agent potential and reduce burnout

News Summary: New AI-powered innovations in Webex Contact Center are focused on promoting agent efficiency and well-being, resulting in reduced turnover, exceptional customer experiences and real ...
Zawya

Cisco announces new Webex AI Agent and AI Solutions for the contact center to transform customer experiences

New Webex AI Agent, AI Agent Studio and Cisco AI Assistant for Webex Contact Center will change how businesses interact with and support their customers Dubai, UAE – At WebexOne, Cisco (NASDAQ: CSCO) ...