ATLANTA, GA--(Marketwired - October 05, 2016) - Jacada Ltd. (JCDAF), announces that its Visual IVR solution is now available for customer demonstrations using the Cisco® dCloud demonstration platform, ...

Can Visual IVR Really Help Callers? 5 Ideal Use Cases Your email has been sent From scheduling to bill payment, discover how visual IVR boosts efficiency and increases satisfaction with customer ...

ATLANTA, GA--(Marketwired - October 11, 2016) - Jacada, Ltd. (JCDAF), a leading international provider of customer experience technology designed to simplify the interaction between businesses and ...

TEL AVIV, Israel--(BUSINESS WIRE)--CallVU, the leading provider of innovative Omni-Channel solutions that enable organizations to engage customers in their channels of choice, announced today the ...

Zappix, a provider of visual IVR technology and mobile app authoring, has released an improved visual IVR app–building platform to help even nontechnical users build and maintain their own mobile and ...

Jacada, a provider of customer service technology, today announced the public availability of Visual IVR for Avaya. Designed to improve the customer experience with traditional voice IVR systems, ...

Cisco, a worldwide leader in IT and networking, and UAE-based telecom service provider du, from Emirates Integrated Telecommunications Company (EITC), have launched an innovative digital visual ...

Anybody who has ever had to phone a call centre knows the frustration of listening to numerous menu options before eventually being able to speak to an agent. But thanks to the emergence of visual ...

Zappix's development of its Visual IVR customer service platform is informed by research showing that 77% of consumers report that valuing their time is the most important element of good service.

BURLINGTON, Mass., Oct. 2, 2019 /PRNewswire-PRWeb/ -- The partnership between Zappix, a leader in on-demand customer service, and Unimonica, a leader in cutting edge telecommunications technology, ...

ATLANTA, GA--(Marketwired - October 05, 2016) - Jacada Ltd. (JCDAF), announces that its Visual IVR solution is now available for customer demonstrations using the Cisco® dCloud demonstration platform, ...