Oracle customers want better product support through improved call centres and more information about services. Ronan Miles, chairman of the UK Oracle User Group, told ZDNet Australia's UK sister site ...
Oracle's efforts to please its UK users seem to be succeeding, with a survey finding customers more content with the vendor's product support than they were a year ago. Last year's UK Oracle User ...
Oracle is planning to retire its MetaLink support portal in favor of its successor, My Oracle Support, and some customers are not happy about it. Their reasons range from a distaste for new ...
A number of Oracle users are infuriated by reported access and performance issues with the vendor’s new My Oracle Support portal, which superseded the long-standing Metalink site on Nov. 6. Oracle has ...
The UK Oracle User Group has urged Oracle to extend support for its 10.7 business applications beyond the planned June 2003 cut-off date, arguing that firms are not ready to upgrade. Speaking at the ...
ATLANTA--(BUSINESS WIRE)--The Oracle Applications Users Group (OAUG), the world’s largest user knowledgebase for Oracle Applications users, announced its schedule of hosted meetings and educational ...
A survey of 500 IT asset managers in organizations that use Oracle Java has found that 73 percent have been audited in the last three years. At the same time, nearly eight out of 10 Oracle Java users ...
One in three Oracle users has difficulty maintaining their software and one in five is unhappy with Oracle's level of support, according to a survey by the UK Oracle User Group. One in three Oracle ...
A number of Oracle users are infuriated by reported access and performance issues with the vendor’s new My Oracle Support portal, which superseded the long-standing Metalink site on Nov. 6. Oracle has ...
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