ServiceNow today at its Knowledge 2024 customer and partner event in Las Vegas announced a partnership with Genesys, integrating the Genesys Cloud platform with ServiceNow Customer Service Management ...
SANTA CLARA, Calif. - ServiceNow (NYSE: NYSE:NOW), a leader in AI-powered business transformation, has announced significant data enhancements to its Now Platform, including the introduction of ...
At last week’s Knowledge 16 conference, the big news from service management vendor ServiceNow (NYSE:NOW) was its push into customer service management (CSM). Venturing beyond its information ...
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