TechRadar

Genesys Cloud review

Reliable contact center and customer experience platform for larger businesses that don’t want to worry about things like complex setups and lengthy user training. Why you can trust TechRadar We spend ...
Yahoo Finance

Introducing Genesys Cloud AI Studio: Empowering Businesses with Responsible, Agentic AI for Transformational Customer Experiences

First release, Genesys Cloud AI Guides, will enable teams to design and govern more autonomous AI agents with no coding required SAN FRANCISCO, June 25, 2025--(BUSINESS WIRE)--Genesys®, a global cloud ...
Business Wire

Genesys Unites the Enterprise with Connected CX Workflows for Agentic Orchestration

NASHVILLE, Tenn.--(BUSINESS WIRE)--Today at Xperience 2025, Genesys®, a global cloud leader in AI-Powered Experience Orchestration, announced Genesys Cloud™ innovations designed to bridge the divide ...
Business Wire

Genesys Customers Continue to Extend Cloud and AI Capabilities to Realize New Levels of Experience Orchestration in Fiscal Year 2025

SAN FRANCISCO--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced the Genesys Cloud™ platform reached nearly $1.9 billion annual recurring revenue ...