The Consumer Financial Protection Bureau has begun accepting complaints on payday loans. The agency has set up a database in which borrowers can file complaints about excessive fees, incorrect charges ...

The Consumer Financial Protection Bureau today published more than 7,700 consumer narratives on their negative experiences with specific banks, credit-card companies, credit bureaus, payday lenders, ...

WASHINGTON − Thousands of complaints submitted by Americans to the Consumer Financial Protection Bureau alleging fraud or scams from private companies are going unanswered following President Donald ...

When the Consumer Financial Protection Bureau expanded its public database to include narratives of negative customer experiences, banks such as Wells Fargo and other industry players worried about ...

Advocates are encouraged and concerned following the release of a new report on Tuesday from the U.S. PIRG Education Fund and Frontier Group that analyzed a portion of complaints published by the ...

Complaints to the Consumer Financial Protection Bureau have skyrocketed in 2025, a trend that experts say is driven by a rise in complaints related to payment scams targeting Zelle on social media and ...

Amid unprecedented market turmoil, the past two months have generated record complaint volumes to the U.S. Consumer Financial Protection Bureau (CFPB). The U.S. consumer agency reported that it ...

Borrower complaints about federal and private student loans decreased significantly in 2020 from the previous year — down 24% and 33%, respectively — according to the latest annual report from the ...