This innovative solution connects the vast array of business or individual data in a way that allows artificial intelligence ...

From enabling conversational product searches to equipping service reps with real-time insights for issue resolution, AI can ...

AI agents are rewriting the future of customer experience. Here's what developers and tech leaders need to know now.

Search isn’t a platform. It’s a behavior – and it’s fracturing across AI, social, and SERPs. Is your strategy ready?

The Seduction of Speed A few years ago, strategy was the holy grail. Every marketing plan started with it. Every successful campaign was rooted in.

Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalised experiences for leading brands, ...

As AI agents shape buying decisions, both brands and retailers must master AI agent optimisation to retain influence.

State Grid, PetroChina and Haier ranked the top three, with 135 Chinese brands valued at more than 100 billion RMB NEW YORK ...

The company said two new AI-powered features will let marketers identify trends and integrate user comments into advertisements ...

Based on responses from over 7,600 consumers and 600+ business leaders across 18 countries, including India, the report uncovers a growing tension: while AI-powered personalisation is proving ...